Xi'an Xianyang Airport will carry out live luggage transportation, and will join RFID technology in the future.
When passengers boarded the plane, they checked the baggage. When they arrived at the airport to pick up the baggage, they found that the bag was damaged due to violent loading and unloading. You don’t have to worry about this problem in the future! Now, Xi'an Xianyang International Airport has launched the “Sunshine Baggage” system for passengers. We can watch the live broadcast of our luggage in real time and understand the running status of our luggage.
Passengers like the luggage transport live
"Yeah! Video live baggage operation process, great!" Yesterday, Ms. Li, who flew back to Xi'an Xianyang International Airport from Beijing, got off the plane and arrived at the T3 terminal domestic arrival baggage claim carousel. The arrival of the baggage on the screen is constantly praised.
The staff said that this is the “Sunshine Baggage” system that has just been launched. Passengers can watch their checked baggage and carry the baggage from the flight to the airport baggage claim.
Ms. Li’s praise for this is related to her experience. The previous year, once she went to the field, transferred to the middle of the road, and later arrived at the destination. When she picked up the luggage at the local airport, she found that her suitcase was damaged. She suspected that the suitcase was violently transported and went to the airline theory. The other party said that this was not their problem. Maybe the quality of the suitcase would be problematic when it was not on the plane. "I was very angry at the time. This suitcase was very memorable for me. Later, the airline changed me a new suitcase. Because there is no evidence, I don't know where the problem is. Now I have This system can broadcast or monitor the baggage process in real time, which is great!" Ms. Li said that she hopes that all airports will be equipped with such a system in the future.
Airport launches "Sunshine Baggage" system
The reporter learned from the airport yesterday that in order to further improve the quality of baggage service at Xi'an Xianyang International Airport, the company implemented the relevant arrangements and requirements for the special action of the Civil Aviation Administration's 2019 “Civil Aviation Service Quality Key Attacks”. The airport launched the “Sunshine Baggage” system to allow passengers to We can watch the live broadcast of our luggage in real time and understand the running status of our luggage.
On the first day of this year's flight season, the airport staff installed the “Sunshine Baggage” equipment at the 7 baggage claim carousels in the T3 domestic arrival area. "Sunshine Baggage" is a video format that delivers real-time images to passengers and transparently handles the loading and unloading of airport baggage. This not only raises higher requirements for airport service standards, but also facilitates baggage services at Xi'an Airport. The quality is gradually improved.
Next, the “Sunshine Baggage” system will be launched at all T1, T2 and T3 terminals. In the future, new systems and new technologies such as baggage tracking system and RFID will be gradually launched. The airport will continue to significantly improve the baggage service support capability and level.
Reduce the loss of luggage damage
“With the sun baggage system, when the baggage transportation is visualized, it can reduce some problems, for example, the luggage is damaged or lost.” The insiders said that the main cause of baggage damage is the damage caused by the violent loading and unloading of the staff; The friction of the machine is squeezed when the baggage is transported; when the plane takes off and land, the baggage is squeezed to cause damage; the luggage is loaded with too many things, and the box itself has quality problems.
In fact, the probability of losing a baggage by plane is not a low probability of one in ten thousand, especially a transfer. According to reports, in 2007, about 18 out of every 1,000 passengers went wrong. By 2017, the number of bags for every 1,000 passengers is 6, that is, 994 of the 1,000 bags can be delivered safely.